Last updated: April 23, 2024
General Information
The following information provides a simple overview of what happens to your personal data when you use our app. Personal data is any data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.
Data Collection in Our App
Who is responsible for data collection in this app?
The data processing in this app is carried out by the app developer. The developer's contact details can be found in the imprint on this website. Payment-related data processing is carried out by the platform operator, e.g. Google LLC or Apple Inc.
How do we collect your data?
The majority of your data is collected by you providing information for other users. This may include, for example, data that you enter when booking appointments or adding to your horse's profile.
Other data is collected automatically by our IT systems when using the app. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you use our app.
What do we use your data for?
We mainly use your data to make it available to other users in your organization. Some of the data is collected to ensure error-free provision of the app. Other data may be used to analyze your usage behavior.
What rights do you have regarding your data?
You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint for this purpose and for further questions on the subject of data protection. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
Third-Party Tools
For handling subscriptions, the third-party platform "RevenueCat" is used. Data is collected there to verify and synchronize your payments. The data includes your user identification number assigned to the app. More detailed information can be found in the privacy policy of "RevenueCat".
Changes to the Privacy Policy
We reserve the right to change this privacy policy from time to time. Please check the privacy policy regularly for changes. If we make changes to this privacy policy, we will notify you by posting a notice on the app or sending an email.
Data Protection
The operators of this app take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this app, various personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.
Information about the responsible party
The responsible party for data processing for this app is:
The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. An informal email making this request is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to lodge a complaint with the competent supervisory authority
In the event of violations of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this app uses SSL or TLS encryption.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Server Log Files
The provider of the pages automatically collects and stores information in so-called server log files, which your app automatically transmits to us. These are:
This data is not merged with other data sources.
This data is automatically deleted after 7 days at the latest.
The basis for data processing is Art. 6 (1) (f) GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
Contact Form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6 (1) (a) GDPR). You can revoke this consent at any time. An informal email making this request is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
The data you entered in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have finished processing your inquiry). Mandatory statutory provisions - in particular retention periods - remain unaffected.
Registration in the App
Registration is required to use the app. This allows appointments and other data to be assigned to your account. It also reduces the chance of cyber attacks on our system and organizations. We only use the data entered for this purpose for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.
For important changes, such as changes to the scope of the offer or technically necessary changes, we use the email address provided during registration to inform you in this way.
The processing of the data entered during registration is based on your consent (Art. 6 (1) (a) GDPR). You can revoke any consent you have given at any time. An informal email making this request is sufficient. The legality of the data processing already carried out remains unaffected by the revocation.
The data collected during registration will be stored by us as long as you are registered in our app and will subsequently be deleted. Statutory retention periods remain unaffected.
The following list contains all data points that are collected when using the respective function and are assigned to your account: